SERVICES
TELESERVICES
For its machineries and plants, GIMTEF
is able to promptly act at every client's request of help at his premises.
Qualified GIMTEF
technicians car do rapid reparation or improvement operations even
thanks to the materials used during the construction that come from
the most important companies and that can be found all over the world. |
On GIMTEF
plants is available, upon request, the technical assistance at distance
called "Teleservice" that allows to be connected to GIMTEF
assistance department directly from the supervision system that is
in the production line.
During the connection, GIMTEF's technicians
can directly analyse and solve the problems indicated or do the right
modifications to the software in order to accomplish further client's
requests or needs. All this, in most of cases, without even going
in the client's factory. In this way, the assistance time is reduced
as much as possible with advantages to production.s
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